
State Farm® Insurance Agent Charles Chapman
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Matt Huntley
August 18, 2025
"Lisa was 10/10 helpful! She made it a very fast and efficient process, and prices are amazing. Would definitely recommend"
"Thank you so much for your kind words! We're thrilled to hear that Lisa provided you with fast, efficient service and that you were happy with our prices. Your recommendation means a lot to us! We look forward to assisting you with all of your insurance needs."
Kasandra Hernandez
August 15, 2025
"Thank you to Carisa c. For helping me today. Her office was kind, patient and helpful. I would recommend them for life, auro or home."
"Thank you so much for your kind words! We're delighted to hear that Carisa and our team provided you with patient and helpful service. Your recommendation means a lot to us. We're here for you anytime, whether it's for your, auto, home or life insurance needs!"
Vienna Windisch
August 8, 2025
"This was my first experiencing purchasing auto insurance on my own, and Heather was extremely patient, kind, and thorough with her help and explanation of coverage!"
"Thank you so much for your kind words! We're delighted to hear that Heather provided you with patient, kind, and thorough assistance during your first experience purchasing auto insurance. If you have any more questions or need further support, please don't hesitate to reach out. Welcome to the State Farm family!"
Jennae Temple
August 7, 2025
"I've had insurance with Progressive and Allstate, but for the past few years, I've been with State Farm. My situation has changed quite a bit, especially with adding kids and vehicles, so there have been a lot of moving parts. I've mostly worked with Heather, who is absolutely amazing, but the whole team is incredibly helpful!! They always respond quickly and make me feel valued, not just like another policyholder. Honestly, I can't imagine switching to another insurance company; I'm extremely happy here."
"Thank you so much for your kind words and for trusting us with your insurance needs! We're thrilled to hear that Heather and the entire team have been able to provide you with the support and personalized service you deserve, especially during such an important time with your growing family. Your satisfaction means the world to us, and we're honored to have you as part of the State Farm family. If you ever need anything, we're always here to help!"
Anthony Coleman
July 24, 2025
"Carisa reached out to me from Charles Chapman State farm. She said she could help me save money on my car insurance. I was with Progressive for 8 years and she was able to lower my insurance significantly and with better coverage. She was very professional and knowledgeable. I highly recommend Charles Chapman State Farm. Give them a call and ask for "Carisa" She is kind and wonderful."
"Thank you so much for your kind words and for sharing your positive experience! We're thrilled to hear that Carisa was able to help you save money while providing better coverage. Your recommendation means a lot to us. If you ever need assistance in the future, don't hesitate to reach out. Thanks again for choosing Charles Chapman State Farm!"
Kamelah Ganaway
July 16, 2025
"Nick provided me with top notch customer service and quoted me a great price for an auto insurance policy."
"Thank you for your kind words! We're delighted to hear that Nick provided you with excellent customer service and a great auto insurance quote. If you ever need assistance in the future, please don't hesitate to reach out. We appreciate your business!"
Joseph Charlton
July 8, 2025
"Carisa Cosenza at State Farm did a phenomenal job helping me with my insurance. She got me way more coverage than I had with Allstate, and I’m paying about the same price. I’d much rather get more for what I’m paying than overpay for the bare minimum. She made the whole process smooth, broke everything down clearly, and made sure I was fully taken care of. If you’re looking for auto, life, or any kind of insurance, ask for Carisa Cosenza. She’s the one you want."
"Thank you so much for your wonderful review! We're delighted to hear that Carisa provided you with excellent service and helped you get more coverage for a great price. She truly cares about making the insurance process easy and ensuring our clients feel confident and well taken care of. We’ll be sure to pass along your kind words to Carisa. If you ever need anything else, don’t hesitate to reach out!"
Tina Steinmetz
June 28, 2025
"Very friendly and knowledgeable staff. They either answer the phone or get back with you in a timely manner, unlike the office in the city where I live. I’ve always had a good experience with this State Farm office. I’ve been happy to have been with them for almost two years now. Thanks for the awesome customer service!"
"Thank you so much for your kind words and continued trust over the past two years! We’re thrilled to hear that our team has been friendly, knowledgeable, and responsive to your needs. Providing excellent customer service is our top priority, and your feedback means a lot to us. We look forward to continuing to serve you!"
anissa Davis
May 10, 2025
"Lora was such a great help with getting my premiums lowered with additional coverage for my vehicles and home. High recommend working with her! Very professional and easy to communicate with!"
"Thank you so much for your wonderful feedback! We're thrilled to hear that Lora was able to help lower your premiums while adding valuable coverage for your vehicles and home. Your recommendation means a lot to us. We're glad you found her professional and easy to work with. If you ever need anything else, don’t hesitate to reach out!"
Annie Rivera
May 2, 2025
"I love the honesty and the treatment they offer me. Very polite, kind and caring to make my ends meet. Thank you Clarissa!"
"Thank you so much for your kind words! We're thrilled to hear that you appreciate our honesty and the care we provide. Carisa is a valuable part of our team, and we're glad she could make a positive impact on your experience. If you need anything else, don’t hesitate to reach out. We look forward to serving you again!"
crystal wyatt
May 1, 2025
"I had a very awesome experience today... Heather is so sweet and super amazing..."
"Thank you, Crystal, for taking the time to recognize Heather and for leaving us a 5 start review! We appreciate your business and for trusting us with your insurance needs!"
Connie Smith
April 28, 2025
"Heather is AMAZING!!"
"Thank you for your wonderful review! We're so glad to hear that you had an amazing experience with Heather. She truly is a valuable member of our team. If you need assistance in the future, feel free to reach out!"
Del Hites
April 25, 2025
"Got me right in and took care of our needs. Very professional and efficient and helpful."
"Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us. We appreciate your feedback and for you trusting us with your insurance needs!"
Claire Gainok
April 19, 2025
"Mandy Chapman is one of the most helpful, sweetest, and life saver and an agent. Mandy Chapman managed to get what I was originally paying for insurance cut it down ⅔ the price! Mandy has saved me so much money and for no hassle or headache what so ever. You got yourself an amazing agent."
"Thank you so much for your kind words and for taking the time to share your experience! We are thrilled to hear that Mandy was able to assist you and provide such significant savings on your insurance. It’s wonderful to know that she made the process hassle-free for you. We’re proud to have her on our team, and your feedback truly reinforces the hard work she puts in for our clients. If you ever need further assistance, don’t hesitate to reach out!"
Thomas Reed
April 16, 2025
"The agents at State Farm were very helpful and pleasant to talk with. Heather was amazingly quick and thorough with my insurance needs."
"Thank you so much for your kind words! We're thrilled to hear that Heather and our team were able to assist you effectively. Providing excellent service is our top priority, and it’s great to know that you had a positive experience. If you have any more questions or need further assistance, feel free to reach out anytime!"
Ashley Rooker
April 14, 2025
"Heather is amazing 10/10 fabulous experience and amazing prices for insurance! Couldn’t be happier!"
"Thank you so much for your wonderful review! We're thrilled to hear that you had a fabulous experience with Heather and found our insurance prices to be amazing. Your satisfaction means the world to us, and we appreciate your kind words. If you ever need assistance in the future, don’t hesitate to reach out."
Suzette M
March 14, 2025
"I recently switched to State Farm for my auto, home, and life insurance, and I couldn’t be happier! Not only did they bundle everything together seamlessly, but they also lowered my overall cost significantly compared to my previous providers. Lora took the time to go over all my options and found discounts I didn’t even know existed. The savings were substantial, and the customer service has been outstanding. I highly recommend State Farm to anyone looking for great coverage at a better price!"
"Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience switching to State Farm and that Lora was able to help you find the best options and discounts for your needs. Providing outstanding customer service and helping our clients save money is our top priority. We truly appreciate your recommendation and are here for you whenever you need assistance. Welcome to the State Farm family!"
Wendy Quick
March 13, 2025
"Charles Chapman and his team go above and beyond with helping you with your insurance needs. I contacted them to get a second review on my current policies. Lora was quick to respond and very helpful. Moving all my policies over was easy and saved me a lot of money. I highly recommend them for all your insurance needs."
"Thank you so much for your kind words, Charles! We're thrilled to hear that Lora was able to assist you effectively with your insurance needs. Our goal is always to provide exceptional service and ensure our clients get the best value. We appreciate your recommendation and look forward to helping you in the future!"
Hilliary Sabo
March 10, 2025
"Carisa helped me. She was kind, informative, professional and updated my outdated coverages. I highly recommend her!"
"Thank you so much for your wonderful review! We're thrilled to hear that Carisa provided you with such excellent service. Her dedication to helping our clients is truly commendable, and we're glad she could assist you in updating your coverages. Your recommendation means a lot to us! If you need any further assistance, feel free to reach out."
Shalonda Scott
March 7, 2025
"Carissa was very polite and friendly answered any questions I had about my insurance to the best of her ability."
"Thank you so much for your kind words! We're thrilled to hear that Carissa was able to assist you with your insurance questions and provide you with a friendly experience. Your satisfaction is our top priority, and we appreciate you taking the time to share your feedback. If you have any more questions or need further assistance, please don’t hesitate to reach out."
Edgar Smith
February 20, 2025
"Like the California wildfire incident, stae farm likes to show their true colors, all over a fender bender with a non us citizen. I have or will be dropping this company permanently due to their policies. Stay away from SFI. updating review and replying to owner"
"Good afternoon Edgar, Our office attempted to reach out to see if we can assist you with your claim but was unable to leave a message. If you have questions or concerns around your claim, please give our office call and we'll do our best to help. "
Kristi Lewis
February 18, 2025
"Great staff friendly and cheapest around. Nick was totally the best he was made everything easy for me."
"Thank you so much for your kind words, Kristi! We're thrilled to hear that you had a positive experience with Nick and that you found our prices to be the best around. We appreciate your support and look forward to serving you again soon!"
Kenna Leigh
February 8, 2025
"I’ve been with State Farm for many years and everyone has been sweet and supportive. I just got my first checkup call from Heather this year and she was very knowledgeable about all the services that could help lower my payments with my new car."
"Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that you've been with State Farm for so long and that our team has been able to support you. We're especially glad to know that Heather was able to provide you with valuable information to help lower your payments. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!"
Eduin Riera
January 30, 2025
"Muy buena atención y dan la mejor opción que se adapte gracias Suhalee"
"¡Hola Eduin! Muchas gracias por tus amables palabras. Nos alegra saber que recibiste una buena atención y que encontraste la opción perfecta para ti. Agradecemos tu confianza y estamos aquí para ayudarte. ¡Saludos!"
Owen Cummins
January 16, 2025
"Charles & his team have been very helpful in securing coverage for our various needs. I have specifically worked with Heather in his office who always is quick to assist. I would recommend to anyone looking for a second review of existing policies or to young people starting initial coverage."
"Dear Owen, Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with Heather and our office. Our team is dedicated to providing excellent service and ensuring that our clients find the right coverage for their needs. We appreciate your recommendation and look forward to assisting you and others in the future!"